We bought a new sat nav in Harvey Norman recently and it was faulty so we took it back to our local store and they were not helpful at all although they did change it in the end after I had stood there and argued the toss with them.
Their argument is they are franchised and don't have to deal with issues from other stores so you may find you have to go back to the store you did the purchase from.
Won't deal with them again in a hurry.
Originally Posted by kerfumph
Must admit we have had some good prices from Harvey Normans near Collonades.
Originally Posted by Tyke
So have we, when we first arrived in the rental, went to HN and priced up anything, then got a better price from HN, then went to GG and it was a little cheaper, then went back to HN who then reduced the price again.
But I was in GG today and the lady I had serving me was very helpful, but she went off to ask a question to a colleague and he was most unhelpful, and rude.
So just play the two off each other.