Lol! Don't worry, my imagination has filled in the blanks! Def won't be buying anything from them again. Sadly we already have an LG tv, fridge, dishwasher and video player! To be fair most of them still work , it's the DVD player that has given us so much grief.
Our other TV is LG and everything works a treat, but that's the previous model. It's the latest one that sucks. Even things like the very intuitive network and file sharing menus have been replaced by dopey alternatives that usually refuse to show a thumbnail. The thing flatly refuses to connect to some pre-installed apps (e.g. YouTube) and the browser is laughable (or it would be if it didn't make me cry).
Right, I've calmed down now, please don't anyone set me off again!