I have been having a few issues with the speed of my broadband service. For the past few months it's been painfully slow. I know, what do you expect from old copper cable Adelaide which has the slowest internet in the country but it's not that simple...
Three houses next to each other.
All with TPG unlimited broadband plans.
All with the same modems.
But the house that I am living in has a speed that is 1 third of the others....somethings wrong!
Anyway, have phoned TPG (who are pretty good with their customer service) and they tweak a few things their side and the speed goes up a little. At the moment it's the same as the other houses.
My son says (conspiracy theory?!) says that because we are large users (he plays games, we watch tv, internet on all the time etc,that when the internet slows down it's because the internet service provider is slowing down your service to restrict data usage.
Any thoughts on this? Are they slowing it down because they don't want you to continue on a data binge? Is it built into the contract in the small print that once you reach a certain usage your service will be slowed? I don't see it in my contract and TPG said no way...but am being told otherwise.
Anyway...bring on NBN..am sick of buffering movies!
Was in the UK last week...speeds were 10 times faster....!!! Whoever wins the election in a few weeks time needs to sort this out.....