Thanks for all you words of kindness. But I am afraid that our visa was actually refused. Needless to say its a long, complicated and unbelievable sorry. I will let you all know the details one day.
We are not giving up tho'. We have already lodged another application on-line. Whats money anyway?
Anyway, having had a taste of what its like to have a visa (we thought we had for about 16 hours) we are determined that we will get ours, one day.