Thanks for that everybody....
Originally Posted by kjc79
We are now in our 3rd new rental, and each time we have had to arrange for the phone connection to be made.
We have found that the builder has always put in a piece of pipe and the piece of string to connect, but in our first 2 places, we had to get somebody through Telstra to connect the line and put up a connector box on the outside wall, before Telstra then came and did the connection.
In our present place, Telstra sent some chaps along to connect, and they ran the cable in, put up the box, and then ran the cable to a point inside where we wanted it.
In each case the Landlord has paid for the outside connection, and we have had to pay for the inside.
One thing we have found with all 3 places, Testra are a nightmare to deal with, and getting the phone connected seems to take a long time to get organised, so give yourselves plenty of time, if you have it available.