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    1. #1

      Senior Member
      Join Date
      Aug 2007
      Port Noarlunga
      134 times

      An Idiots guide to computer training !!

      This has to be one of the funniest things in a long time. I think
      this guy should have been promoted, not fired. This is a true story
      from the WordPerfect Helpline, which was transcribed from a
      recording monitoring the customer care department. Needless to say
      the Help Desk employee was fired; however, he/she is currently suing
      the WordPerfect organization for "Termination without Cause."
      Actual dialogue of a former WordPerfect Customer Support employee.
      (Now I know why they record these conversations!):

      Operator: "Ridge Hall, computer assistance; may I help you?"
      Caller: "Yes, well, I'm having trouble with WordPerfect."
      Operator: "What sort of trouble??"
      Caller: "Well, I was just typing along, and all of a sudden the words went away."
      Operator: "Went away?"
      Caller: "They disappeared."
      Operator: "Hmm. So what does your screen look like now?"
      Caller: "Nothing."
      Operator: "Nothing??"
      Caller: "It's blank; it won't accept anything when I type."
      Operator: "Are you still in WordPerfect, or did you get out??"
      Caller: "How do I tell?"
      Operator: "Can you see the 'C: prompt' on the screen??"
      Caller: "What's a sea-prompt?"
      Operator: "Never mind, can you move your cursor around the screen?"
      Caller: "There isn't any cursor; I told you, it won't accept anything I type."
      Operator: "Does your monitor have a power indicator??"
      Caller: "What's a monitor?"
      Operator: "It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on??"
      Caller: "I don't know."
      Operator: "Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that ??"
      Caller: "Yes, I think so."
      Operator: "Great. Follow the cord to the plug, and tell me if it's plugged into the wall.
      Caller: "Yes, it is." !
      Operator: "When you were behind the monitor, did you notice that there were two cables pugged into the back of it, not just one??"
      Caller: "No."
      Operator: "Well, there are. I need you to look back there again and find the other cable."
      Caller: "Okay, here it is."
      Operator: "Follow it for me, and tell me if it's plugged securely into the back of your computer."
      Caller: "I can't reach."
      Operator: "OK. Well, can you see if it is??"
      Caller: "No."
      Operator: "Even if you maybe put your knee on something and lean way over??"
      Caller: "Well, it's not because I don't have the right angle -- it's because it's dark."
      Operator: "Dark??"
      Caller: "Yes - the office light is off, and the only light I have is coming in from the window."
      Operator: "Well, turn on the office light then."
      Caller: "I can't."
      Operator: "No? Why not??"
      Caller: "Because there's a power failure."
      Operator: "A power .... A power failure? Aha. Okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff that your computer came in??"
      Caller: "Well, yes, I keep them in the closet."
      Operator: "Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from."
      Caller: "Really? Is it that bad?"
      Operator: "Yes, I'm afraid it is."
      Caller: "Well, all right then, I suppose. What do I tell them??"
      Operator: "Tell them you're too stupid to own a computer!!!"
      Cornelia (41), Andy (42!!), Ally (16) & Wee Andi (12) x

    2. #2
      Thats so funny!!!!!

    3. #3

      Senior Member
      Join Date
      Mar 2007
      Woodcroft, SA
      410 times
      I dunno where you keep finding them, but keep em coming!
      Liz, Rich, Hattie, Rory and Trev the dog.

    4. #4
      hehe brings back memories of my days working at gateway computers :o always guarunteed a laugh throughout the day



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