laptop wont boot up
Sounds like my laptop needs medicare !!
got inot Phoenix BIOS set up utility and did ther hard drive slef test
status hash 10009 replace hard disk...came up
what do it do now??
Depends on the laptop really - newer laptops tend to have a recovery partition that can be rebuilt onto a new hard drive - older ones would need a straight rebuild from restore media.
Let me have some details and I'll have a look.
Hey there, had a systems engineering business in the UK - certainly sounds like one of the boot blocks has died - may be able to repartition the drive, or would be a new hard drive as I think you will have problems repartitioning the boot sector. Either way I am sure Justin will get you sorted!!!
Originally Posted by ladycasper
What make of Laptop is it? You may find it can be fixed easily. Don't despair yet.
Originally Posted by adelaidenow
Its a HP Pavillion windows vista 6500
i got into phoenix BIOS set up utility and status said hash 10009 replace hard disk !!
i dont have an installtion disk, none cam with it but I did a recovery disk which I backup in June this year.
Bouhgt laptop 14 months ago
However, if i put it in nothing starts !!
I'm not having any luck finding a Pavilion 6500 - is there a more specific model number on the underside?
Originally Posted by orrelljet
windows visat home preium
HP Pavillion dv6500
srvice tag dv6620ev
does this help ??
The important thing is to remember, if you do need to replace the disc, you will be able to get one for free, hard discs have a life time warranty (usually).
A lot depends on how important any data is as well. If you have datw that is important to you, I would take the disk out and use it as a secondary disk, there are many tools within windows that can most likely fix it. You will need a master disc working to get into windows of course.
And if anyone says you cant use a laptop drive as a secondary drive, you can, you need an external case for small drives.
From the quick search I've just done, seems to be a problem with the HP's and the phoenix BIOS
I took to it the reapirer and it seems it is not the hard disc cos he tried one whilst I was there. Not heard from him yet since thursday night. He was worried it was the mother board..
Originally Posted by Norwich boy
Actually may phone him now