First off I'm a little unsure if I've posted this thread in the right place!!
Anyhow I'd like advice on websites or services I could contact regarding a recent matter.... a month or so ago we hired a car and took it back no problem (no accidents etc - all straightforward for getting our deposit back etc or so I thought). In the car info it mentioned that the car had to be cleaned on return, so I got up early and cleaned it etc but they still hit me with a cleaning charge ($73.40). Even though the bloody car was filthier when we received it (full of wrappers and rubbish in the passenger pockets etc)!!!!!!!!
So of course I'm fuming but they wont give me a refund. Is there somebody I can contact to discuss this and see if they can speak to them as I feel this is unfair. Of course for the company which I will never use again, it is easy money - bang a leaning charge on each car hire and that builds up nicely!!
It keep nagging at me so thought it was worth seeing if there is anything I can do?
Any advice would be greatly appreciated.