Role Description
Financial Analyst / Operations Centre Administrator

Reports to:
Operations Centre Manager (OCM)
Roles reporting to this one:
Role Purpose:
To provide high level financial support to the Operations Centre Manager, Section Managers and Project Managers to assist in the day to day running of the Operations Centre.

Finance Support to Operations Centre Provides a high level of financial support to OCM & SMs, including:
  • Review of all project and proposal workbooks each period, including management of Provisions and Write Up/Offs. Provide summary information for OCM review/approval.
  • Workbook support to all PMs and training for new starters
  • Cost control (ie recoveries, equipment, asset register, IT charges)
  • Support OCM through the review and approval of Project Registrations in OPR
  • Support to OCM in the management and administration of VESA Special Rate Sets
  • Administration of VESA overhead costs, including:
  • Profit & Loss
  • General Ledger
  • VESA110 & VESA140 overhead & training charges
  • Liaise with accountants and administrators locally and in head office and report on actions to OCM
  • Preparation of VESA management reports as required by OCM, including:
  • VESA Finance Report (ppt) presented at wk2 Mgmt Meeting
  • VESA Focus Client Report (ppt) presented at wk4 Mgmt Meeting
  • Utilisation report (xls)
  • Projects & Proposals opened each week (xls)
  • Flash Report & Period Accounts (Insight)
  • Pipeline & Burn Rate Reports (xls)
  • Scorecard Report (xls)
  • BU ANZ Report (xls)
  • Client profitability reporting (Insight) as requested by Client Managers
  • Prospects Report (System Kiosk)
  • Ad hoc reporting and data analysis as requested by the Management Team
  • Attend weekly RUP meetings and provide reports for review by SMs & OCM
  • Debtors - working from PRS and in conjunction with PMs to ensure timely payment of all VESA outstanding invoices
  • Invoicing - create draft invoices, raise invoice numbers and follow up on +WIP to ensure timely billings
  • Attend PD meetings each period and provide financial data as requested
Operational Support to Operations Centre
  • Assist OCM in conducting mini Project Review Plans (PRPs) on two projects each period
  • Support to W&E Section Managers & Op Centre Manager in ensuring all timesheets are submitted. Entering of timesheets for staff in field.
  • Management of TOIL & overnight allowance registers
  • Maintain & update System Kiosk for new starters or changes affecting staff line managers & eTimesheet approvers
  • Support EA in providing guidance to PMs for completion of claims and facilitate efficient and accurate local processing
  • Management of facilities occupied by VESA (in consultation with central admin)
  • Support to PMs/PDs and Adelaide Quality Rep for completion of project and proposal registrations and OPR health check management
  • Administration of expense transfers as requested by PMs and support/training to PMs for time transfers
  • Printing and distribution of laboratory invoices and management of inbox and statements
  • Provide support to EA role in their absence and ad hoc Administration tasks, working in conjunction with the EA
Client Relationship Support
  • CRM Database Support support to team leaders, client managers and all senior staff in registering and maintaining opportunities and other client related information and documents on CRM database, and generation of CRM management reports each period.
  • Works collaboratively with other operations centres and business unit functional/support staff to deliver on operations centre requirements
  • In conjunction with the Executive Assistant, undertake inductions for new starters

  • General go-to person for admin issues as a means of finding out where else to go in the organisation for things such as pay discrepancies, salary sacrifice etc...
Shared Values
  • Demonstrates behaviours consistent with Shared Values. Work closely and supportively with other office and op centre administrators across the business.