I am looking for a Junior Technical IT Officer for my technical services business based on the edge of the city at my office on Fullarton Road, I will be posting an add on Seek over the next few days but thought I would put it up here first to see if there is any interest.
This role would really suit a technically minded person that may have interest in marketing and has an extraverted personality, being able to build relationships with business customers is a necessity.
Concept Data is an innovative IT company that aims to deliver outstanding customer support services and cloud centric solutions to business and education clients across South Australia.
Concept Data offers a fantastic opportunity to start or develop your IT career. Exceptional performance will be rewarded and growth opportunities offered to high performing individuals.
- Logging of support requests and customer interactions within the back office system.
- Providing telephone and onsite customer support.
- Determining the appropriate point at which to escalate support requests.
- Supporting and participating in infrastructure projects and rollouts.
- Carrying out onsite electrical ‘test and tag’ work (training provided).
- Responsibility for website updates and social media marketing strategy.
- Exceptional communication skills, supported by excellent written and spoken English.
- An energetic, motivated and organised approach.
- Technical minded with a keen interest in cloud based technologies and general IT products.
- Ambition to succeed and further enhance your technical and interpersonal skills.
- Current driving licence. (own transport would be useful).
If this position is of interest please email your resume with a brief covering letter addressing the position requirements to firstname.lastname@example.org