Originally Posted by polo
I can understand only too well how you and others feel about MB's shenanigans.
According to the user known as johnnyt on the British Expats thread, MB's staff have absolutely no pride in their work. Please see the last couple of pages of the thread:
Do they keep their own active files in a similar mess, one wonders?
I shudder on behalf of the people who have agreed to let MB act for them from now on. The wise bunnies are the ones who have said "NO" to that invitation.
Anybody in the future who thinks of using MB will think twice after reading the threads on here, on Poms in Oz and on British Expats, though.
I also think that every client who has been held to ransom should make a formal complaint to the MARA so that they will be forced to investigate the matter.