As TC says, think of replacing EVERYTHING in your container. If the very worst should happen and your container gets lost, you have nothing at all, yet still have to pay shipping costs, that is a scary thought!
We used a broker called Spedding Goldthorpe, can't remember who we were insured with through them, some shipping insurer, didn't need to use them, so can't comment on claims process, but it was a lot cheaper than the shipping company insurance. Just listed major items, plus a bit, to ensure we had some cover.
Mmm TC for short, made me think - if we were to move back to the uk I would insure everything as all my furniture is new now.
The things we brought over from the uk weren't and we didn't have a huge cd, book or dvd collection. Just 1/2 container.
Don't take this the wrong way but if they were top end companies how come they did so much damage ?
We saved a bomb by going with an Aussie company. Think about it ... where are you going to be when you want to make a claim?
thanks everyone , lots for me to consider, maybe just to insure a small amount, all this thinking is causing my brain to turn to marsh mallow every things going in but nothings comming out
No worries Tina!
We used Michael Gerson UK end & Kent Aus end outbound to Aus. Grace coming back. I didn't have much choice because I was working for the Aus government & they were the preferred suppliers.
Some of the damage has been done (probably) by customs, particularly at the Australian end. Some was done by the removalists just not reading the "fragile" signs on the boxes. Fridge-freezer & tumble drier were both dropped on their bottoms - not heavily but enough to strip the thread on the adjustable foot on the front of the fridge so it now has to have a piece of wood under it, & enough to put a large dent in baseplate of the drier.
Coming back it looks more as though the damage was just from squashing things in too much - wooden furniture was dented, scratched & corners crushed. Also some expensive jewellery has disappeared.
Outbound the insurance claims were handled very quickly & with minimum fuss. Inbound we're having a bit more difficulty, possibly due to the insurers being in Australia.
I don't know why reputable companies should be like this. One thing I found out was that the packing teams are paid "per job" no matter how long it takes, so obviusly they'd rather do things quicker to move on to the next job, rather than take time & care.
out of the quotes weve had pss seem to be the best all round.wasnt that impressed with the guy from somalia shipping co.hard to talk to a bloke with a patch on his eye and a parrot on his shoulder
... and the quote was in pieces of eight!