Only one week after the changes made by the DIAC regarding processing priority on GSM visa, we’ve seen loads of applicants were affected by this erratic change both in financially and emotionally. For those who had applied for state sponsorship without CSL occupation stands at the 2nd processing priority but now grammatically drop to the 5th.. As the information indicated in the DIAC’s website that those applicants, even though they are during their final stage of processing, would be affected and their cases wouldn’t be finalized for years. We’ve seen lots of disappointments, angers and tears up to now. However, we, the poorer, need to unity together and produce a strong voice to the parties concerned. Your voice needs to be properly addressed visa the following channels so that relevant department-DIAC may take it into consideration. So if you are unsatisfied with DIAC' recent policy on priority processing changes. Please follow the below more detail instructions (that’s what I did).
1. Complaints made to ombudsman:
Make a complaint
Steps: (1) log on to www.ombusman.gov.au and then click on the complaints (2) click on online compliant (3) answer yes to the first two questions (4) proceed to complain (5) fill in the content (6)Done -->only few minutes
- Enquiries 9am—5pm (AEST) Monday to Friday – 1300 362 072 (Calls from mobile phones are charged at mobile phone rates.)
Complaints can be made in writing, by phone, in person or by using our online complaint form – opens in new window.
Our offices are located in Adelaide, Alice Springs, Brisbane, Canberra, Darwin, Hobart, Melbourne, Perth and Sydney
2. Complaints or suggestions to your sponsoring states or territories:
Steps: (1) search for the website for your sponorsing state government, e.g. South Australia-->www.immigrationsa.gov.au (2) online enquiry or complaint form (3) fill in the contents (4) submit
3. Complaints or suggestions to DIAC:
Steps: (1) go to www.immi.gov.au (2) search for pre-lodgement enquiry form or post-lodgement enquiry form whichever is relevant to your case (3) fill in the content of your complaint (4) submit
Wish what we have done would make a huge difference soon. For all you guys, we need your voice in this issue. Many thanks!