we semt our sir495 application on 21/06 and it arrived 28/06, we had the same propbem with tracking, we only found out on 16/07 when we got acknolegement e-mail. so thats nearly 4 weeks, took the money that day too.
We used an agent and sent all papers by courier, they were with the agent within 5 days, the courier used tracking, we knew which plane they were on and which country, we tracked them all along it was strange the long list of places our papers went to before getting to Adelaide, at one point it said arrived in Mel from Syd, on tarmac leaving for ADL ! Our agent hand delieverd them as he is round the corner, so I knew they were there inside a week.
thanks ever so much for all the replies, it just took us so long to do the forms, checking and re-checking, we just panicked
i will let you all know when we get our e-mail!!