All i can say is....
Make sure you check everything at your end as they pack it and make sure you check everything at this end.
We thought we were helping the blokes unpack so they could get away from our house so did not unpack and check the stuff in the boxes.
It made the claim for the broken stuff very hard as they said we could of broken the stuff after the delivery.
Also in the madness of the stuff being delivered we miss counted the amount of boxes and one had gone missing.
Because i had signed the sheet we had no claim for the missing tent.
My fault i know but its strange it was one nice item and not a box of odds and sods..
Also like to point out we used one of the companies talked about in this thread (not allowed to put names) and they never told us that if you use the group age shipping they do your items can be split into indefinite shipments.
For us it came in two shipments about two months apart.
But beware they could send your items in as many as they see fit and they could keep coming for quite a long time.
Oh and check as they fill your boxes they actually fill them,
When we opened some of ours they were only 1/4 to 1/2 full.
This makes the cubic feet go up quite a lot.
I know this seems extreme but be warned!
Rob and Mel