Yeah we did use an agent. Have you had your medicals? sorry i cant remember. Despite our medicals being completed on 19th dec nothing had been done so i sent an email to my agent on the 4th jan and said nothing had change so she got in touch with the case officier...and visa was granted within 24 hours! So keep you eye on it! Fingers crossed it wont be long.
Don't know when we are hoping to go....as soon as...just eagerly awaiting someone to value the house, so best go!