We are in the process of appling for PR. We thought we would look through the online application to see what the process involves. For us to proceed it asks for our TRN number which we have, also passport number and DOB. It is also asking for password which we dont ever remember having. We have tried everything from putting in date of birth to passport number in the passport section but it isnt recognising. It doesnt give you a forgotton password option either so we are not sure what to do next. Any thoughts/suggestions please.