My parents and brother moved out here 2 years ago on a studying visa (mum). After the 2 years were up my parents applied for 485 temp visa taking them to 2014. My brother though was told to apply separately as he is now 20. He left the country to apply but they have declined to give him a visa. He is now stuck in the uk with my friend. I'm a permanent resident and wondering what I can do.
Any help would be great before my mum has a breakdown!