Has any one any idea how to get a response from Immigration Department? Son has application for resident return visa (Started process Jan 2010) Request for medical and current Police check received 24/5/13. Medical done 15/6, 24/6 clinic advised medical submitted online to Oz. 10/7 posted Police Certificate to Perth office as requested. Two emails to case officer, 18/7 & 22/7 requesting confirmation of receipt of item posted - No Reply!!! And yes we are the nominated persons for contact.