I m on 489 visa and preparing to apply 887 visa. when doing online application it is asking for 11 digit visa number. i dont have visa label on my passport. though i have my visa grant number but it has been not accepted by the system. it shows the error message that "the visanumber format is incorrect". If i leave that field blank it is not going further and showing message that you dont have prerequisite visa. can anyone help me how can i obtain visa number or what should i write in that field.
Thanks in advance