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We were never told we had a case officer, we sent off the final paperwork in june07 done the medicals and police checks before being told to in july 07 and got the call that we had the visa Oct 24th arrived in Dec, it not unusual not to be notified.
It will happen............
best of luck
"calm down calm down" as we say here in liverpool alexis gurl
will let you know what happens and when
good luck to you