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    Thread: Consumer Rights

    1. #11

      Join Date
      Feb 2008
      Aldinga Beach
      353 times
      Quote Originally Posted by Diane View Post
      The other thing that works is to go onto the company's Facebook site and put something on there - I have found some companies respond quicker to that than emails as it is a more "public" complaint!
      Funnily I did that on Sunday night and even more amazingly so had someone else.
      They responded on that today and I even got an email from them.
      Such awful service, I won't be using them again.
      I didn't buy from them because it was cheap though, it was because I'd never seen the bin before. Never mind, I'll stick to the shops in future. Lesson learnt.

    2. #12

      Junior Member
      Join Date
      Mar 2011
      8/3 Lindsay Road Lonsdale South Adelaide
      3 times
      As previously advised, always pay with a credit card on internet and phone purchases. You can always file a chargeback with your bank of goods aren't received. People don't realise this is the safest way to trade online


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