I have spent the last couple of weeks traipsing around opens for rental houses.
My one top tip for anyone planning on using a rental agent to deal with their property is to mystery shop them first!
We have met some lovely agents, but one we met was so rude to everyone viewing the house that she alone was the reason we didn't apply. Everything else we were happy with except her. She was barking at people that they would have to hurry up as she had other appointments (with 10 minutes to go of the 15 minute open). When asked questions about the property she couldn't care less and was snappy. And worst of all, someone went to bring a push chair in and she waved her finger at them while saying 'nah ahhh ahhhh. I don't want that in here! These are brand new carpets!' (Which they obviously weren't, another off putting thing about her).
In the end we decided that a woman who couldn't be bothered to be polite when she is representing her company, talks to everyone as if they are children, lies about the 'new' carpets, and doesn't expect a family to bring a pushchair in the house on a nice hot dry day was going to be a nightmare to deal with. Who knows how many good renters this woman put off applying.
And then there are the probably 6-7 companies who have empty houses (we have driven past) saying available now who haven't bothered to return phone calls, or emails or even have any opens in the last two weeks!
Anyway, just thought I'd say incase people hadn't thought about the possibility of a bad agent meaning their house is empty for longer.