Hi Corinne. Thanks for that. And well done for standing your ground on your claim. Crown have been very good here but the proof will be in the claim result. I will take your advice and not back down.
So you're back in Colchester? We have loads of friends in Colchester and have said that if it doesn't work out for us in Oz, we will move back to Colchester! It's a lovely place.
Thanks again, Sue
I just made a post on another thread about shipping and im sure you will be interested in what was said, well I hope. I came across a website on adelaide bound called currencyfinder it has a shipping section its like a comparison website you put as much info in as possible and they get prices from all the different companies. 1 tip is too put the best price you have already had in the comments box, i have used it for shipping and currency and it saved me money. Let me know how you get on.