Contact us if you need anything once you get here, we are in Aldinga
Best of luck to you!
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I'm glad it all worked out for you!
We are fine because we have each other!
It's so nice to hear that I am not the only one that has been singled out tho!
I have faith that this will be over soon!
Holy cow that's awful!
I'm so sorry that happened to you!
Actually, I had never heard of an ombudsman until people had started to respond to my letter!
I wish there was something that could be done about innocent people being put through such drama!
I guess that this is what we're trying to do by sharing with each other!
Thanks for your response!
Wow! I guess I'm stupid!
I was replying to each one of you and my replys didn't stay with the message I was replying to!
Sounds like our experience with Anglo Pacific - who I cannot possibly recommend!
we also had a fairly hideous experience a couple of years ago however as far as I can tell no one has had problems with the shipping company that we used to bring our belongings over.
I can laugh now but was far from laughing at the time.
The container arrived at our uk address on 24th sept, due to be shipped to oz early october, ready for us to collect late nov, unfortunately it went to antwerp, not oz and then when it finnally arrived we had similar problems to you with getting it from Adelaide to where we live.
Luckily my inlaws travelled from Queensland to help us out but with 4 kids I don't know if I was relieved to se the container on 24th Dec or too worried that our first christmas would be terrible!!!
As I said, everyone else has raved about the company, perhaps we were unlucky however we received no compensation for stuff that was damaged as by the time the container arrived and we unpacked it the claim time was up!
Not going anywhere soon however and I do think we were just unlucky
Very settled now though and staying put!!
I'm so sorry for all you guys have been through. I wish I could help you guys somehow. But there is light at the end of the tunnel, even with all the hardship that you've endured all this time. Good luck guys and keep us posted. I hope that the next thread I read from you guys tells us all how wonderful everythings turned out for you guys.
Wow what a trauma, we must be the only people happy with our container service. We used Crown relocations from the uk, the guys there packed every thing A1, told us what couldn't be shipped, the container left the UK Jan 24 2012, they gave us the name of the ship and we could track it daily on the net, our things arrived last week not a thing damaged or lost customs opened loads of boxes, nothing was questioned from the whole 20ft container, and I had four bikes two tents fishing and a bottle of vintage brandy stashed. RESULT!!!
Jay, Sparky. Marie, Midwife. James, 18. Niamh, 15
Been through the nightmare. Arrived 26 January. 2012
A few years ago, some friends of mine moved to Adelaide from the UK. They hired a company in the UK who promised a door-to-door service for their container. This company ceased trading whilst the container was on the high seas but the local agents in Adelaide said not to worry.
The container arrived in Adelaide and was impounded by the Port Authority, who demanded $1,000 for some sort of Port fee that had not been paid by UKCO. The local agents refused to pay it.
I contacted a solicitor friend of mine in Melboure, who said to threaten the local agents with something called "Unconscionable Conduct." I don't know exactly what that is because my friends turned out to be sharing the 40ft container with a girl who was heading for Adelaide as a Legal Secretary. My friends' goods were at one end of the container and the girl's goods were at the other end, apparently. She got her solicitor-employers on the case, who threatened everyone and got the container released, I was told.
I don't know what constitutes "unconsconable conduct" in a contract but it seems to be a very effective threat. It might be worth getting some professional advice from a solicitor in Adelaide, perhaps?
Last edited by Gollywobbler; 16-04-2012 at 01:08 AM. Reason: typos