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We had a really bad experience too and I reported ................... and their insurance company (which I found was same company different name ) to the UK insurance ombudsman. A week after I sent the letter ............... suddenly made me an acceptable offer after 5 months of offering me £150 on a £3000 claim.
if anyone needs the ombudsmans details PM me or google Insurance Ombudsman UK.
SarahWoods you have private message.
Look at the top of the page in the notifications to find it.
Or on left under private messages.
Rob and Mel
Crumbs, what an unsettling thread.....hoping the company we are using (Pickfords) are okay. We've plumped for separate insurance marine insurance from a third party who have been really great to work with so far (A Letton and Percival).
Guess we'll just have to see what happens during the packing and unpacking...........
Hi, without wanting to contravene any of the forum rules and regulations please be advised I work for an insurance company who specialises in international removals insurance.
The whole essence of taking out insurance is to ensure you are adequately protected in the event of loss or damage and to respond positively in the event of a claim. Whilst we cannot respond without specific detail it would be interesting to know the reasons why the removal company were so hesitant in offering assistance. Perhaps you could PM us.
IYM i think we need to know who you work for - MODS don't you think the poor performers should be named and shamed -1 to give them the opportunity to pull their socks up and 2 to give potential victims adequate warning about the truely awful big names out there who make out how great they are.
I work for Insure-your-Move.com and was hoping to offer an impartial opinion without blame or bias so others who maybe beset similar problems in the future are aware of how best to proceed. We do not want to be seen contravening the posting rules which we fully support hence the reason we would only respond in a generic manner.
Sometimes the grass will appear greener on the other side because it has been fertilised by bull****
You have a private message from me.
Why would the owner of a site get sued when its other peoples views that are being presented?
I have seen this sort of thing being said on other forums with a greater viewing, and worse thing being said and nobody has ever been sued or spoken to in any way.
Rob and Mel