I put a complaint requesting a HAP ID. However, refer below for the response i get from the Dept,
"The Department of Home Affairs has received your feedback on 17 February 2019.
The Feedback Form enables us to respond to clients who provide us with suggestions, compliments and complaints about the service the department provides. As the matter you raise is a general enquiry, it is not possible for the Global Feedback Unit to assist you with this matter.
Please refer below for information that may assist.
Most people find the information they need by reading this email
The Global Feedback Unit will not respond to:
· Questions about the status of your visa application
· Questions addressed by this response
For General Enquiries please refer to the Department’s General Enquiry Form
Please note the Department of Home Affairs does not operate a General Enquiry email address.
If you have a question regarding visa, citizenship, travel or trade, including bringing goods in and out of Australia please see the information on our website at www.homeaffairs.gov.au/about/contact/make-enquiry."
I have applied on 10th Feb 2018 & my baby was born in June 2018. Not sure why they can't send me a HAP ID
Any ideas guys,