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Electricity & Gas recommendations please


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Guest shella_n

I won't go into thd many disasters we have had with TruEnergy but they include having no electricity for 5 days, being charged the wrong amounts ( several times) and most recent being black listed by a credit agency & threatened to be sued over a bill we had paid but their database said we hadn't. There senior customer service person contacted me & said she didn't blame me for leaving them, she woddo the same thing ( that's flippin saying something)


My advice to all is to stay well clear!

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We have been with Truenergy for 5 years and have not had any problems. In fact I love them more than ever now we have solar power!! :jiggy: We are in credit $800+ after only 7 months of solar power and I rang them up the other day and asked to pay our gas bill with our electricity credit and the person I spoke to was great and said no problem and would you like your other credit sending to you in a cheque either in full or part amount or leave it sitting there, very good customer service. Hopefully it will continue.

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