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887 Visa - Processing time

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Dear all,


I am silently following this forum for more than 6 months.

I applied for 887 on March 8 2018 through agent. Its been 17 months now. Really frustrating. 

Immigration requested for AFP 2 months ago  and submitted in a week.

When my agent followed up before 2 weeks they said "Case officer haven been assigned. You will be noticed for any update."

Any suggestions to get that done ?? have seen few people posted about complaint form. I am NOT able to find any form in the below link



please advice how politely to follow up ?

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