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887 Looking for a contact for the department

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Hi everyone,

I am new to this forum, I have applied for 887 on the 10th Sep 2017 for my son and myself. The Department requested an updated consent form from child's father who resides overseas which was submitted on 13th December 2018. However, there's is no response from that end since. The current expected processing time is 16-17 months which is way passed since my  date of application.

Appreciate if someone could share some means of contact for the Department where I can write to inquire about the status of my application? 

Many thanks.!

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