Tried to contact them to request to generate my daughter’s hap id, got automated reply and this info included,
Processing times – Subclass 887 visa – updated 12 March 2019
Decisions regarding the priority given to the allocation of each General Skilled Migration (GSM) visa subclass is made in accordance with visa planning levels and the delivery of the migration program. Applications for GSM visas within the same subclass will generally be allocated in date of lodgement order.
The Department is currently allocating subclass 887 visa applications that were lodged up toFebruary 2018 for assessment.
75% of 887 visa applications are currently taking 441 calendar days (15 months) to finalise;
90% of 887 visa applications are currently taking 484 calendar days (16 months) to finalise.
When your application is allocated for assessment, the business area processing your application will contact you / your authorised representative.
If your 887 visa application is within the above timeframes, please refrain from contacting this office to enquire about the status of your application.