Hi
Golly wobbler gave me some great advice re this. We have been here three years and my Dad dies 5 months ago. All my Mum has got is me as I have no brothers and sisters. I spoke to Immigration and emailed them. Verbally they are much better but tied tied me up in knots of confusion regarding emails and just referred me to everybody else. I have contacted a chap here in Adelaide who has said that my mum needs to do an onshore visa. My Mum is coming back to visit in July and we are going to see them then to seek advice as I want my Mum here, she's 75 and is in good helath but there will come a point where she is not. If you want the details for them, pm me and once I've been to see them, I also might be able to shed some more light for you. Hope it all goes well. Niki