BoddyFam

So much good news in 1 day!!

Congrats!!!!

6 grants today! Good going

Congrats, thats awesome!! What are the details?

WOW!!! Oh my gosh, thats such awesome news! So happy for you!! We wish you all the best in the future!!

Congratulations!!

https://docs.google.com/spreadsheets/d/1ApeHDAjEH60WFBNLeq14wvGzegiqGC4KD0U-OyH_w6U/edit#gid=0

Hope you both get your grants soon! Keep us posted.

https://www.facebook.com/groups/890392587990515/ Its a private group but just ask to join and they will.

I am also on a Facebook group and seen 3 other grants given in the last couple days. I asked them if they part of this forum and shared this info and 2 people said no (they didn't share any other details except for one dates of application which included March 2018, August 2018). So good news.

Wow, very happy for you!! Congrats.

https://www.homeaffairs.gov.au/help-and-support/departmental-forms/online-forms/complaints-compliments-and-suggestions Read this and then at the bottom of the page there is a "Next" button where you can begin the complaint form.

The below is an email response I got from the Dept of Home Affairs this morning. This seems slightly different from other responses to complaints? Anyone else agree? I don't really know what to make it of it to be honest.... Also just a note - I personalised my letter (took some of Marks letter and edited it for this complaint as it directly relates to my visa application) and I also took a lot of the Covid-19 references out as I believe whether there is a pandemic or not, the processing time is ridiculous. "The Department of Home Affairs has received your feedback on 16 April 2020. Feedback on our processes and services is important and we thank you for bringing this matter to our attention. In regards to your processing time, we apologise for any delay you are experiencing during this time. Global visa processing times will be updated monthly, providing you with an indicative timeframe for processing applications. Processing times are available for the majority of visa subclasses products, but will exclude a few subclasses such as those closed to new entrants, subject to capping and queueing, or which have a low volume of applications. Two processing times are displayed in calendar days, indicating how long it is taking to finalise 75 and 90 per cent of applications submitted globally. Processing times are impacted each month by changes in application volumes, seasonal peaks, complex cases, and incomplete applications. Processing times include applications lodged online and by paper. Where available, you should lodge your application online as it helps streamline processing arrangements. Although processing areas are taking all available steps to minimise any delays and finalise applications as soon as possible, the Department’s services are currently being impacted by COVID-19. We have provided the relevant processing area your feedback, and they may provide further response at their discretion, however no further response has been requested and we have now closed this case. Please note that regarding the COVID-19 (Coronavirus) outbreak, the Department of Home Affairs is working closely with the Departments of Health, Agriculture and other agencies as part of the whole of Government response to COVID-19 (Coronavirus). During this time we ask that you refer to the Department’s website www.homeaffairs.gov.au for further information and instructions relating to these disruptions. If you require additional information, we are continuing to update the Department’s website as further details become available. We hope this information has been helpful to you. Yours sincerely Vym Global Feedback Unit Department of Home Affairs

In your immi account - there is a "help and support" tab (on the main dashboard). Click on that and then "Client Feedback". Then follow the instructions.

I did the same today! Been waiting over 14 months, so I know this isn't long compared to the processing times, but the more we all complain the better. We have got to be noisy! The squeaky door gets the oil.

Congrats!!!!!! Awesome news

You got your grant today???

YAY! Thats awesome

I complained to all of them - no response. I think it will be days / if not weeks before we get a response.

What if we all complain using the letter that Mark wrote ( but personalising it) via the immi complaints channel? I know that we complained to the channels that Mark listed in that email - but would be good to potentially complain as @Maninder did.

Wow, congrats!!! Very happy for you!!!

Awesome!!!

Yeah definitely! At the end of the day they advising you would have to wait 24-28 months too...and that's unacceptable.

Exactly. I have emailed everyone and took about an hour (with kids interrupting me etc) so no big deal! I reckon if you don't email then you not allowed to complain

THE BELOW IS THE AUTOMATED EMAIL YOU RECEIVE WHEN YOU EMAIL MIGRATION SOLUTIONS. THE BELOW STATES WHAT EVERYONE NEEDS TO DO AND WRITE IN ORDER TO GET THIS ISSUE NOTICED. "Hello and thanks for getting in touch with Migration Solutions. The purpose of this exercise is to raise awareness of the extremely unfair and unnecessary delays that 887 visa applicants currently face and the impact this has on their lives, including access to Federal Government support for those who desperately need it as a result of the Coronavirus. Apart from the Federal Government wanting to limit or delay 887 applicants from getting access to Federal Government support (which I hope is not the case) I can see no other reason why 887 applications and other provisional to permanent applicants (such as second stage spouse visa applicants) are taking so long to be processed and approved by the Department of Home Affairs. I believe that each and every person (past and present) affect by these delays deserves and explanation. We know these delays are not due to applicants having to wait for a permanent residency visa to become available, therefore, what is genuinely the reason for these delays. How can these significant delays be explained? If you would like to support the call for all 887 visa applicants (and other eligible provisional and bridging visa holders) to be granted their Permanent Residency visa urgently and immediately, please send an email to each person, department and contact listed below. You can send an email personally or you can use the template I have written below. The more of us that stand together and send an email to each and every person listed below, the more our message will be heard. If we don’t get a suitable response this week we can send another email next week and the week after and the week after that. Please share my Facebook video with as many people as you can. The more people that support this cause, the greater the chance that we can make a difference. Thank you for your support. Mark Glazbrook. Please note that if you would like to contact the Prime Minister about this you can do so here. Unfortunately there is no direct email for The Hon. Scott Morrison MP, Prime Minister of Australia You can however make a complaint about the Governments 887 processing delays by contacting the Department of the Prime Minister and Cabinet complaints either by email at complaints@pmc.gov.au 1. Hon Ben Morton MP Assistant Minister to the Prime Minister and Cabinet ben.morton.pm@aph.gov.au 2. Hon Michael McCormack MP Leader of The Nationals Deputy Prime Minister Michael.McCormack.MP@aph.gov.au 3. Hon Anthony Albanese MP Leader of the Opposition A.Albanese.MP@aph.gov.au 4. Hon Richard Marles MP Deputy Leader of the Opposition Richard.Marles.MP@aph.gov.au 5. Adam Bandt MP Parliamentary Leader of the Australian Greens Adam.bandt.mp@aph.gov.au 6. The Hon. Josh Frydenberg Treasurer of Australia Josh.Frydenberg.MP@aph.gov.au 7. The Hon Michael Sukkar MP Assistant Treasurer Michael.Sukkar.MP@aph.gov.au 8. Dr Jim Chalmers MP Shadow Treasurer Jim.Chalmers.MP@aph.gov.au 9. Stephen Jones MP Shadow Assistant Treasurer Shadow Minister for Financial Services Stephen.Jones.MP@aph.gov.au 10. Hon Dr Andrew Leigh MP Shadow Assistant Minister for Treasury Andrew.Leigh.MP@aph.gov.au 11. The Hon Peter Dutton Minister for Home Affairs Peter.Dutton.MP@aph.gov.au 12. The Hon Kristina Keneally Shadow Minister for Home Affairs Shadow Minister for Immigration and Citizenship Senator.Keneally@aph.gov.au 13. The Hon Alan Tudge Acting Minister for Immigration, Citizenship, Migrant Services and Multicultural Affairs Alan.Tudge.MP@aph.gov.au 14. The Hon David Coleman Minister for Immigration, Citizenship, Migrant Services and Multicultural Affairs david.coleman.mp@aph.gov.au 15. The Hon Jason Wood MP Assistant Minister for Customs, Community Safety and Multicultural Affairs Jason.Wood.MP@aph.gov.au 16. Andrew Giles MP Shadow Minister for Multicultural Affairs Shadow Minister Assisting for Immigration and Citizenship Andrew.Giles.MP@aph.gov.au 17. The Hon Anne Ruston Minister for Families and Social Services Senator.Ruston@aph.gov.au 18. The Hon Michelle Landry Assistant Minster for Children and Families Michelle.Landry.MP@aph.gov.au 19. Hon Linda Burney MP Shadow Minister for Families and Social Services Linda.Burney.MP@aph.gov.au Home Affairs 20. COVID19.IMMIGRATIONCOORD@homeaffairs.gov.au 21. gsm.allocated@homeaffairs.gov.au 22. skilled.support@homeaffairs.gov.au 23. The Immigration Ombudsman Ombudsman.North@ombudsman.gov.au South Australian residents only Steven Marshall MP Premier of South Australia premier@sa.gov.au Peter Malinauskas MP Leader of the Opposition croydon@parliament.sa.gov.au David Pisoni MP Minister for Innovation and Skills Responsible for Skilled Migration officeofministerpisoni@sa.gov.au Victorian residents only Daniel Andrews Premier of Victoria daniel.andrews@parliament.vic.gov.au Michael O'Brien Leader of the Opposition michael.obrien@parliament.vic.gov.au NSW residents only Gladys Berejiklian Premier of NSW willoughby@parliament.nsw.gov.au Jodi Mckay Leader of the Opposition leader.opposition@parliament.nsw.gov.au Tasmanian residents only Peter Gutwein Premier of Tasmania peter.gutwein@parliament.tas.gov.au Rebecca White Leader of the Opposition rebecca.white@parliament.tas.gov.au ACT residents only Andrew Barr Chief Minister of the ACT barr@act.gov.au QLD residents only Annastacia Palaszczuk Premier of Queensland thepremier@premiers.qld.gov.au Deb Frecklington Leader of the Opposition nanango@parliament.qld.gov.au NT residents only Michael Gunner Chief Minister of the NT chief.minister@nt.gov.au Gary Higgins Leader of the Opposition gary.higgins@nt.gov.au WA residents only Mark McGowan Premier of WA mark.mcgowan@mp.wa.gov.au Liza Harvey Leader of the Opposition liza.harvey@mp.wa.gov.au Start (cut and paste the following into a new email) Subject: Australia is on the verge of a Humanitarian crisis and it is entirely avoidable. I am writing to you today seeking your urgent assistance and to make a formal complaint regarding the current Departmental processing times for 887 visa applications. The plight of tens of thousands of eligible provisional and bridging visa holders in Australia many of whom currently find themselves with limited or no access or support as a result of the coronavirus and Federal Government visa processing delays must be addressed urgently. These are specifically those people who have legally met all of the relevant eligibility criteria for the grant of an Australian permanent visa and include families with young children. Due to an unexplainable delay they have found themselves in a seemingly never ending and increasing queue. In the case of an 887 visa applicant the queue has mysteriously increased from weeks to now 24-28 months and is growing longer. The direct consequence of these delays in light of the Coronavirus and the related economic and jobs crisis is that many 887 applicants have found themselves without work and without access to the Federal Government safety net including the job keeper and job seeker payments. To this end I would like to bring to your attention the Change.org “Regional 489 Skilled Migrants Struggling for Survival” petition highlighting the predicament of many which could lead to a humanitarian crisis in Australia. What is very odd about this situation is that for provisional 489 visa holders, which is a visa that has a permanent residence pathway, eg from a provisional or ‘first stage’ visa to a permanent or ‘second stage’ visa, the provisional 489 visa holder/887 visa applicant has already been counted towards the permanent Migration Program in the year when the provisional visa was granted. Therefore, when a person has previously been granted a visa which counted toward the Migration Program and where that person will not be counted again, how or more importantly why is it taking 24-28 months for an 887 to be granted. For these 887 visa applicants (and the same can be said for other people in Australia currently waiting for a permanent spouse/partner visa or general skilled points tested visa), they are in limbo, some have been living and working in Australia for more than 10 years. Due to this I urgently call on the Federal Government to grant all eligible 887 applications immediately, keeping in mind that 887 applicants are not subject to any caps and the grant of their initial provisional visa has already been counted towards previous migration programs and permanent visa places. Given the unprecedented times we are currently faced with I believe this is an entirely fair, warranted and urgent measure. It is important to note that due to a reduction in international visitors, including working holiday visa and other temporary visa holders, including 482 and international students traveling to and those who have departed or will soon depart Australia, net overseas migration (NOM) figures will decline rapidly. This will therefor allow the Federal Government and the Department of Home Affairs to grant more permanent residency visas without seeing any upward pressure on population growth or increase in net overseas migration figures. The grant of a permanent residency visa for eligible applicants currently onshore in Australia will help to avoid a potential humanitarian crisis by providing these extremely vulnerable people with the ability to access support for themselves and their families in the challenging times ahead. Kind regards, Insert your name and Department reference number plus the date of your application (if applicable) End For your information, I sent emails to everyone listed and it only took about 30 minutes. All the best, Mark Mark Glazbrook MMIA Chief Executive Officer | Registered Migration Agent Number 0100185 "