Hi,
Wondering if anyone can help. Still waiting for return of bond over 2 months after vacating property. Well known agency (won't mention names but changed names during period of tenancy). Landlord did initial clean prior to us occupying so was "clean" but far from perfect. Prior to departure, we cleaned the place from top to bottom, paid for steam cleaning of carpets, window cleaning & a further $350 on exit clean (as well as spending hours upon hours scrubbing everything from lightswitches to skirting). Moved back to UK early July. Final inspection second week of July. Hectic with relocation so end of July contacted agent and we were informed that they had several issues - landlord overseas for a further month so could not be resolved until their return. Contacted agent again at end of August and were advised that they wish to deduct in excess of $2,500!! Really feel like we have been done over. Some of the deductions are totally unreasonable - e.g. $703.20 for dying plants when landlord was responsible for gardening, $858 for handyman to paint chips etc. (whatever happened to fair wear & tear? We did actually live there for two and a half years and pay exorbitant rent!). Doesn't help that we are now in the UK so difficult to deal with agent / landlord. Always had a good relationship with landlord and never caused any problems as tenants Has anyone else had experience of this problem? Would like to get our bond back. Not overly concerned re references as now thankfully back in our own home. Need to get our bond back though. Can anyone with a similar experience advise on the best way to proceed? Not sure of our legal rights. All help appreciated.
cheers
Elaine